1 hour ticket response
We are committed to supplying a rapid and accurate answer to each tech support ticket submitted by a client. Our competent client care staff members will review your query and will offer you the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average helpdesk ticket response time has proved to be twenty minutes.
A First–Class Client Care Service
We have a team of web hosting support experts who are ready to answer all your queries whenever you require support. The majority of our help desk team representatives have many years of experience in the Linux shared hosting field, which suggests that you can always count on quick and in–depth answers to your problems.
An Intuitive Help Center Section
In the Online Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. archive, find more suggestions in the web hosting account administration articles or check out our step–by–step video tutorials.