Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Guarantee

  • Each ticket that you send to the client help crew will be attended to within less than 60 minutes. The common issues shall be resolved instantly. Nonetheless, if the assistance request you have sent us needs help from a licensed administrator, we will forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Professional Technical Assist Service

  • We’ll be on–line for you around the clock to deliver advices and tech support and also to aid you with any difficulty that you may have while you are working with your virtual server. We’re able to support you with all pre–configured programs, plus your OS, server management panel (dependent upon the VPS type) and the Online Control Panel produced solely by us.

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that will come free of charge in your virtual server, you’ll discover an educative Help zone, containing all you need to learn about running your websites and apps. We have integrated a wide range of how–to content articles and video tutorials that show the important website managing duties in an easy–to–understand form.